A 'Rug Spa' is more than just clean

A rug can hold up to a pound of dirt per square foot before it even looks dirty. This dry soil and grit wears the rug down and damages the fibres over time. The soil needs to be fully removed prior to cleaning otherwise simply washing will create a mud which coats and 'wicks' into fibres during the drying process.

Also, merely vacuuming the rug or manually beating it will not remove all the dry soil. We are the only company in Wales to use the 'Rug Badger' - an industrial dusting machine which 'shakes and beats' the dust and debris out of the foundation of the rug.

The Red Dragon Rug Spa Treatment

  1. Your rug is measured, and tested for colour fastness. The rug is inspected for any pre existing issues such as pile reversal, pet urine issues, and general damage. A report is made, photograph taken and attached to client file.
  2. The rug will then be “dusted” where all abrasive grit (which prematurely ages rugs), hair and any non water soluble soil is removed. The “ Rug Badger” is used for this process, a machine that gently beats the back of the rug which allows all the dry soil to fall out and be collected and returned to the client (on request). The rug is vacuumed and placed in the “ dusted, ready for cleaning” area .
  3. Should the rug require bleed control this will be applied to the rug and left to dry over night.
  4. The washing process can now begin by firstly placing the rug in to a wash pit. The pit will be filled with water and a “ rug roller” is used to squeegee the water through the rug. The rug is then thoroughly washed on both sides with a specially designed oriental rug shampoo, and once again the “ rug roller” is used to ensure that the shampoo passes right the way through the rug. Any fringes will be cleaned and detailed by hand.
  5. The rug is then rinsed and placed in to our “ rug revolution” which is a large centrifugal spinning machine which spins the rug at such a speed that all the water is pulled out of the rug leaving it as dry as possible (similar to a spin cycle on a washing machine).
  6. The rug is then groomed and pile set to its original position, (which is always running down to the bottom of the rug) and placed in our specially designed drying room. It will be left in there over night to dry, sometimes longer for very thick or shag pile rugs.
  7. Once the rug is completely dry (& tested with a protimeter) it will be inspected to ensure there are no soils, residues or unpleasant odours left in the rug. Should there be any issues then we will repeat the cleaning process. Also if requested or if we feel the fringe would greatly benefit a bleaching service we will offer to do this at this point for a small extra cost. This will add an additional day to the cleaning procedure.
  8. We will then vacuum the rug to remove any fine fibres that may have shed and groom the rug one last time before it is wrapped. We use recycled brown wrapping paper to wrap the rug as it is a breathable wrap should the rug need to be stored for any period of time.

Watch the Rug washing procedure